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Delivery Information

Delivery time for orders within the UK (mainland) is normally within 2 to 3 working days after the order is placed.

We offer free delivery on all orders over £59, otherwise a £6.99 (incl. VAT) delivery fee will be charged. Deliveries to the Scottish Highlands and Islands, offshore locations and Northern Ireland may take a little longer.

Your order will be delivered by Parcel Force courier service (www2.parcelforce.com). A signature upon delivery is required for all of our UK services. Parcels will be devilvered before 5:30pm. Parcel Force deliver to an address, not a named individual. When no one is available to accept the item, we will try and deliver the parcel to a neighbour, or to a local Post Office branch, where it will be held for 16 days. A card will be left informing the recipient of the attempted delivery and where the parcel can be collected from. For buildings with multiple occupancy the complete address must contain business name or department details and telephone number to allow a delivery to be completed.

If you are ordering exchange gas cylinders, a Post Office returns label will be sent with your order. Please complete your name and address on the label and this needs to be placed onto the box of your empty cylinder so it can easily be tracked back to us.
Please make sure to obtain a proof of postage from the Post Office when returning your empty cylinders.