Delivery time for orders within the UK is normally within 2 to 3 working days after the order is placed. We offer free delivery on orders with 6 flavours or orders that total over £40, otherwise a £6.99 (incl. VAT) delivery fee will be charged. Please note we currently don't deliver to any addresses off the mainland UK and some offers do not include free shipping if they are already discounted.
Your order will be delivered by APC courier service. APC deliver to an address, not a named individual. When no one is available to accept the item a card will be left informing the recipient of the attempted delivery & be provided with a telephone number to ring to re arrange the delivery. For buildings with multiple occupancy the complete address must contain business name or department details and telephone number to allow a delivery to be completed.
If you are ordering gas refillss, a Collect+ returns label will be sent with your order. This needs to be placed onto the box of your empty cylinder so it can easily be tracked back to us.
Please make sure to obtain a proof of postage from Collect+ when returning your empty cylinders.