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Secure shopping with SodaStream

Returns Policy

We hope you're completely happy with your SodaStream bubbles, however, if you aren't, there's no need to worry. Just send your item back to us, in its orginal condition, with proof of purchase within 28 days (or 14 days for sale items) for an exchange or a refund. Your statutory rights are not affected. Please note for items where you have changed your mind you will need to cover the cost of sending the item back to us and be sure to obtain a proof of posting.

Faulty Items

We take great pride in everything we do and are just as disappointed as you when things aren’t up to scratch. If you have received something that isn’t up to the high standard please call our Customer Team on 0845 601 0093 or email customer.care-uk@sodastream.com where one of our Customer Team will be able to advise you on how to return your faulty goods.

Received the wrong item?

If you think you’ve received the wrong item or part of your order is missing then please contact our Customer Team on 0845 601 0093 or email customer.care-uk@sodastream.com.

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